Tele-Rehab | Online Physiotherapy



Most people’s traditional view of physiotherapy treatment is that it involves “hands on” treatment. In reality, this is only a small portion of what physiotherapists do to assist with injury management. Educating you about your condition, identifying contributing factors from your lifestyle, as well as instigating a structured and tailored exercise program will put you in much more control of your own recovery in the long run.

Core Fitness now offers online physiotherapy service through Tele-Rehab, which has been proven to be as effective as face to face physiotherapy for appropriate injuries and with capable physiotherapists. We use technology that allow secure and confidential video conferences with your physiotherapist.

A Tele-Rehab session involves an assessment of your movement, education and modification of exercise from the comfort of your own home.  If you are sick/quarantined or unable to physically attend your appointment, this is a way to ensure you can continue with your appropriate rehabilitation.

We have software in place that enable you to see your exercise programs that can be incorporated in the video consultations. You do not need to purchase or subscribe to anything for us to deliver these sessions. Our secure and confidential Tele-Rehab software enables us to play pre-recorded demonstrations of assessments and exercises or watch each other on a secure platform.

What Can We Treat

  • Back & Neck Pain or Stiffness
  • Shoulder, Elbow & Wrist Pain
  • Hip, Knee & Ankle Injury
  • Post-Operation Recovery
  • Pain due to Soft Tissue Injury like Muscle, Ligament & Tendon
Our Post-Consultation Support

  • Develop a home exercise program
  • Develop a Stretching program
  • Track and monitor your exercise progress
  • Educate about self management techniques such as how and where to massage certain areas, how to foam roll and release using tennis ball.

Frequently Asked Questions

How Does Tele-Rehab Work?

Tele-rehab is an online video consultation rather than a face-to-face consultation. It is also known as online physiotherapy consultation.

People traditionally think of physiotherapy as being a very hands-on profession, but in fact a lot of it is to do with putting together groups of symptoms to come up with the right diagnosis, which then leads to a rehabilitation plan which can be conveyed through exercise apps and online exercise prescription.

Is My Injury Suitable for Online Physiotherapy Consultation?
The majority of musculoskeletal Injuries are suitable for online Physiotherapy consultation, but if we determine that your injury or situation is not at all suitable for an online consultation, we will let you know, and refund the cost of the consultation. If you are unsure whether your injury is suitable for online consultation, send us an email, and we will let you know.
How Can a Physiotherapist Diagnose My Injury without Touch Assessment?
The majority of musculoskeletal Injuries are suitable for online Physiotherapy consultation, but if we determine that your injury or situation is not at all suitable for an online consultation, we will let you know, and refund the cost of the consultation. If you are unsure whether your injury is suitable for online consultation, send us an email, and we will let you know.
What if I am Not Sure I am Doing the Exercises Correctly Prescribed via Tele-Rehab?
The wonders of modern technology open up a whole world of possibility. After your consultation, our physiotherapists will prescribe suitable narrated exercise videos to you via a medical software.  All the exercise descriptions are very clear and illustrated by video. You can access the exercise video anytime and anywhere with phone, tablet or laptop. You could attach a photo or video of yourself doing the exercises, or even organise for us to check them via your phone, tablet or laptop.
How Does Tele-Rehab Work at Core Fitness?
  1. You make an appointment for a Tele-Rehab via email or WhatsApp.
  2. You will be informed to make an online payment and to install a Tele-Rehab app on your smartphone, tablet or desktop.
  3.  Your physio will setup a video consultation with you to explain what your diagnosis is and what your recovery process will be.
  4. Your rehabilitation plan will be sent to the app on your device. This app provides you with video explanations of all of your exercises, and has educational information specific to your injury.
  5. You can communicate with your physiotherapist via WhatsApp if you have any questions.
Do I Need Any Specific Equipment Undertake My Online Consultation?
You do not need any specialised equipment, just an internet connection and a laptop, tablet or smartphone.
Can I Get Insurance Claim for the Online Consultation?
We will issue an invoice to you after you online consultation session. You should be able to claim for the session with your insurance company.
Do I Need a Doctor Referral to Use Tele-Rehab?
No, you do not need a referral to have an online physiotherapy consultation with us. However, if you are claiming for insurance, some insurers requires a doctor referral. Please check with your insurance company for details.
How Do I Prepare for the Online Consultation?
  1. Device Set-Up.  Make sure your laptop/mobile device has a good internet connection and is easy to change position with the camera and microphone turned on.
  2. Space.  Make sure you have enough space to step away from the camera so that your
    whole body is in view for our physiotherapist to see.
  3. Attire. Make sure you wear fitting attire and short pant during the session. This can make it easier for our physiotherapist to see your body alignment and movement during the active movement assessment.
  4. Prepare Exercise Equipment.  Please have any exercise equipment you have at home readily accessible. This can be a theraband or light dumbbells.
What Payments Method are Available?
We accept bank transfer, Paynow and Paypal payment to book for an online consultation. You will receive the instructions for payment after your appointment is confirmed. Please understand that we cannot commence work on your consultation until the payments is cleared.


Price for Tele-Rehab

  • Single Session 30 min – $80

* Includes 30 minutes video consultation delivered via the internet

* Plus 4 weeks post-consultation exercise prescription.

To find out more or to make an appointment
WhatsApp 97203825 or email

Our team of Physiotherapists providing tele-rehab service



Clinical Pilates Instructor
Scoliosis Specialist


Clinical Pilates Instructor


Clinical Pilates Instructor


Senior Physiotherapist
Senior Clinical Pilates Instructor
Scoliosis Specialist



Full Name



Type of Service Requested

Physiotherapy / Physio-Pilates Treatment
Scoliosis Management
Private Pilates Session
Private Gyrotonic Session
Pilates Group Class



We will get back to you to confirm your appointment.


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